Last Updated: August, 2024

INTRODUCTION

Comera is an end-to-end encrypted internet calling and messaging app that offers a comprehensive platform for text messaging, audio and video calling, group calls and text messages, as well as file and multimedia sharing among other communication services (collectively referred to as "Services").

Our services are made available through our website www.mycomera.com and, mobile applications on Android Play Store, Apple iOS Store, and Huawei App Gallery (referred to collectively as the "application" or "app"). The app is developed and owned by COMERA TECHNOLOGY L.L.C. ("Comera", "Company", "we", "our", "us") with its principal place of business at Masdar City, Abu Dhabi, United Arab Emirates, P.O. Box 130666.

ACCEPTANCE OF TERMS

BY ACCESSING OR USING OUR SERVICES, YOU AGREE TO COMPLY WITH AND BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE WITH ANY PART OF THESE TERMS, YOU ARE PROHIBITED FROM USING OUR SERVICES.

PRIVACY AND DATA PROTECTION

We are committed to protecting your privacy. Our Data Privacy Notice provides detailed information on how we handle your personal data in compliance with UAE laws, the EU General Data Protection Regulation (GDPR), and other relevant global data privacy standards. By using our services, you consent to our Data Privacy Notice at www.mycomera.com/privacy

SERVICES INTEGRATION AND THIRD-PARTY FEATURES

Our platform integrates various services provided by third parties, such as social media, payment systems, marketplaces, and more. Your use of these third-party services is subject to their respective terms and policies. These services include, but are not limited to:

  • Social media platforms
  • Payment services (e.g., ComeraPay)
  • Marketplaces
  • Food delivery services (e.g., Labaiik)
  • Gaming platforms
  • AI chatbot functionalities
  • Financial services
RULES OF BEHAVIOR

When using Comera, you must adhere to the following guidelines:

  • No discrimination based on race, religion, nationality, gender, sexual orientation, age, or disability.
  • No participation in illegal or illicit activities, including but not limited to fraud, money laundering, or the promotion of terrorism.
  • No posting or transmission of any materials that are defamatory, obscene, or otherwise objectionable.
  • Respect the privacy and rights of other users and refrain from harassing or abusing others.
  • Comply with all applicable local, national, and international laws and regulations.
ACCOUNT REGISTRATION AND SECURITY

To access certain features of our Services, you may be required to create an account. You agree to:

  • Provide accurate, current, and complete information during the registration process.
  • Maintain the security of your account by not sharing your PIN and OTP with others and restricting access to your account.
  • Notify us immediately of any unauthorized use of your account or any other breach of security.
  • Accept responsibility for all activities that occur under your account.
ENCRYPTION AND DATA SECURITY

Our services use end-to-end encryption to ensure that your communications are private. Messages are encrypted on your device and can only be decrypted by the intended recipient. Comera does not have the ability to access the content of encrypted messages.

INTELLECTUAL PROPERTY RIGHTS

All content provided on Comera, unless otherwise noted, is our property or the property of our licensors and is protected by copyright and other intellectual property laws. "Comera," its logo, and all related marks, images, and symbols are the exclusive properties of Comera and are protected under international copyright and trademark laws. Comera's trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Comera. You acknowledge that Comera owns all rights, title, and interest in and to the service, including all intellectual property rights, and such rights are protected by UAE, U.S., European, and international intellectual property laws. You agree that you will not:

  • Copy, modify, publish, transmit, distribute, perform, display, or sell any of Comera's proprietary information.
  • Use the Comera trademarks in any manner that might tarnish, disparage, or reflect adversely on such trademarks or Comera.
  • Use any trademark, service mark, trade dress, logo, or commercial symbol of Comera, or any other potentially confusing or similar marks, without the prior written consent of Comera.
  • Engage in any activity that misappropriates or infringes the intellectual property rights of Comera or others.
DISCLAIMERS AND INDEMNIFICATION

Comera provides the services on an "as is" basis and makes no warranties regarding the reliability, safety, or performance of the services. We are not liable for any damages or losses resulting from the use of our services, except as required by applicable law.

You agree to indemnify, defend, and hold harmless Comera, its affiliates, officers, directors, employees, and agents, from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to your use or misuse of our services, your violation of these Terms, or your infringement of any intellectual property or other right of any person or entity.

TERMINATION

We may terminate or suspend your account if you violate these Terms or engage in any activity that may harm Comera or its users. Upon termination, your right to use the services will immediately cease.

MODIFICATIONS TO TERMS

We reserve the right to modify these Terms at any time. Changes will become effective immediately upon posting on our website. Your continued use of our services following the posting of changes constitutes your acceptance of such changes.

GOVERNING LAW AND JURISDICTION

These Terms are governed by and construed in accordance with the laws of Abu Dhabi, United Arab Emirates, without regard to its conflict of law provisions. Where applicable, international laws and standards will also be considered.

DISPUTE RESOLUTION

Any disputes arising under or in connection with these Terms shall be resolved through negotiation. If negotiation fails, the disputes shall be resolved by the courts of the United Arab Emirates.

ADDITIONAL FEATURES

Comera may offer additional features such as food delivery, gaming, and financial services. These features may be governed by additional terms or the terms of third-party providers, which you agree to comply with when using such features.

CONTACT INFORMATION

For questions regarding these Terms, please contact us at:

Email: info@mycomera.com

Phone: +9712-410-0400

Address: Masdar City, Abu Dhabi, U.A.E. P.O. Box 130666

SUPPLEMENTARY TERMS COMERA EXPLORE:
INTRODUCTION

These supplementary Terms of Use ("Explore Terms") apply to users accessing Comera Explore, a platform for connecting with various services and solutions ("Explore" or "Platform"). These Explore Terms are in addition to the Comera Terms of Use.

DEFINITIONS:

User: Any individual or entity accessing or using Comera Explore.

Service Provider: Any individual or entity offering services through Comera Explore.

Services: The services provided by Service Providers to Users through Comera Explore.

PRIVACY AND DATA PROTECTION

We are committed to protecting your privacy. Our Data Privacy Notice provides detailed information on how we handle your personal data in compliance with UAE laws, the General Data Protection Regulation (GDPR), and other relevant global data privacy standards. By using Explore, you consent to our Data Privacy Explore Terms as set forth in the Comera Data Privacy Notice, which can be found at www.mycomera.com/privacy

SERVICES INTEGRATION AND THIRD-PARTY FEATURES
Third-Party Websites

Information provided or shared by the users of the Services may contain links to third-party websites that are not owned or controlled by Comera Explore. Comera Explore has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites. By using the Services, you expressly acknowledge and agree that Comera Explore shall not be responsible for any damages, claims, or other liability arising directly or indirectly from or related to your use of any third-party websites.

Third-Party Services and Integrations

Comera Explore may integrate or offer various services provided by third parties, such as social media, payment systems, marketplaces, and more. Your use of these third-party services is always subject to their respective terms and policies. Comera Explore allows for third parties to advertise their services and allows users to avail themselves of third-party services using the Comera Explore application. Comera Explore is not responsible for and does not endorse, support, or guarantee the lawfulness, accuracy, reliability, functionality, or relevance of any such advertisements, third-party services, or content.

COMERA EXPLORE PROPER USE AND CONDUCT
User Conduct

Users agree to:

  1. Use the Comera Explore solely for lawful purposes and in accordance with these Terms.

  2. Not engage in any activity that interferes with or disrupts the Comera Explore.

  3. Provide accurate, current, and complete information when using the Comera Explore.

  4. Not use the Comera Explore to solicit or engage in any illegal activity.

Role of the Platform
  1. The Platform acts solely as a facilitator and/or referral party to connect Users with Service Providers.

  2. The Platform does not provide any services or products directly and does not endorse or guarantee the services or products offered by Service Providers.

  3. Any services or products offered by Service Providers are subject to their respective terms and conditions, which will be provided by the Service Provider. Users must review and agree to those terms and conditions before using the services or products.

Service Provider Obligations

Service Providers agree to:

  1. Comply with all applicable laws and regulations in providing Services.

  2. Provide accurate, current, and complete information about the Services offered.

  3. Not engage in any deceptive, misleading, or unethical practices.

  4. Maintain the confidentiality of any User information obtained through the Comera Explore.

Relationship Between Users and Service Providers
  1. Any agreement or transaction between a User and a Service Provider is solely between those parties, and the Platform is not a party to such an agreement or transaction.

  2. Users acknowledge that the services and products from third-party Service Providers are not provided by the Platform and are subject to the terms and conditions of the respective Service Provider.

Payment Terms
  1. Users agree to pay for the Services as agreed upon with the Service Provider. The Platform may provide a payment gateway (e.g. ComeraPay) for convenience but is not responsible for any payment disputes, unless expressly stated otherwise by the Platform.

  2. Service Providers agree to clearly disclose all fees and charges associated with their Services.

Termination

Comera Explore reserves the right to terminate or suspend access to Comera Explore for any User or Service Provider who violates these Terms or engages in any activity deemed harmful to the Platform or its Users.

Amendments

The Platform may amend these Terms at any time by posting the amended terms on the Platform. Your continued use of the Comera Explore after such posting constitutes your agreement to the amended terms.

PENALTIES FOR BREACH OF LAW AND MISUSE

General Misuse: Any use of the Comera Explore platform for illegal activities or in a manner that violates these Terms of Use, local laws, or regulations will result in immediate suspension or termination of your account. Examples of misuse include, but are not limited to, fraud, harassment, spamming, or submitting false information.

Unauthorized Access and Abuse: Unauthorized access to or abuse of the Platform, including hacking, spreading malware, or attempting to gain unauthorized access to other users' accounts, will be penalized. Such actions may result in account termination and potential legal action.

Financial and Personal Gain: Using the Platform for personal financial gain through deceitful means, such as scams or false representations, is strictly prohibited. Violators will face account suspension, termination, and may be subject to legal prosecution.

AMENDMENTS TO THIS EXPLORE TERMS

From time to time, we may revise, amend, or supplement the Explore Term to reflect necessary changes in law, our Personal Data collection and usage practices, the features of our offerings, or advances in technology. If any material changes are made to this Explore Terms , the changes may be prominently posted on our application. However, the onus is also on you to occasionally familiarize yourself with the contents of this Explore Terms, for your own information. Changes to these Explore Terms are effective when they are published in our application.

CONTACTING US

If you have questions, concerns or complaints, please contact us at:

Company Name: COMERA TECHNOLOGY LLC

Address: Masdar City, Abu Dhabi, United Arab Emirates, P.O. Box: 130666

Email: help@mycomera.com